SIGNL4 Integration with Zabbix

When critical systems fail, SIGNL4 is the fastest way to alert your staff, engineers, IT admins on call and “in the field”. SIGNL4 provides reliable notifications via mobile app push, text and voice calls with tracking, escalations and duty scheduling. Discover how to integrate with Zabbix 5.0.

Mobile workers are not able to sit in front of a Zabbix dashboard and actively monitor problems. SIGNL4 enables Zabbix to notify the mobile teams in the field or on call in real-time. This speeds up their response significantly and frees resources in the operations.

Pairing Zabbix with SIGNL4 can enhance your daily operations with an extension to your team wherever it is. The two-way integration allows service engineers or IT administrators not only to receive alerts but also to acknowledge, annotate and close alerts, no matter where they are.

Here is a video showing this integration:

Since Zabbix 5.0 SIGNL4 is an integral part of Zabbix and available as a Media Type for Alerting. SIGNL4 can also be added as Media Type for previous Zabbix versions. The SIGNL4 Media Type allows you to forward problems from Zabbix to a SIGNL4 team.

Two-Way Integration

With SIGNL4 it is also possible to acknowledge, annotate and close alerts directly from the SIGNL4 app. To forward this information back to Zabbix, you need to configure the Zabbix connector in your SIGNL4 portal under Apps.

With Zabbix 6.4 and higher the authentication method has changed. With SIGNL4 you need to use the Zabbix API Token instead of username and password. You can obtain the Zabbix API token as described here. Please note that in this case the Apache Web server on Zabbix side needs to pass the Authorization header. If this should not be the case you can check this discussion here.

For older Zabbix versions SIGNL4 provides a dedicated integration for Zabbix here. You can also find the integration scripts on GitHub. Just go ahead, download the respective alert scripts from there and follow the instructions on the page.

The alert in SIGNL4 might look like this.